Dear Customers,
Please note that the service in the branches will be provided subject to the directives of the Ministry of Health, which include: wearing masks, maintaining a 2-meter distance between people.
We recommend minimizing visits to branches and the use of alternate banking channels, such as:
The Banks call centers or web site.
The Banks call centers are available at the following phone numbers:
Customer Service Center *5727
Trading Room 076-8096060
Mortgage Management Center 076-8095115
Further details about the working hours of the call center can be found here.
Continuing to serve you,
Bank of Jerusalem ltd.
Information about the Libor rate cancellation reform press here
Updating the hours of operation of the Private Banking branch
We wish to inform you that as of February 1st, 2022, operating hours of the Private Banking branch at 30 Agron Street, Jerusalem - where your account is managed - will be updated.
The following are the new operating hours:
Sunday: Closed (unchanged)
Monday - Thursday: 09:00 to 14:30
Friday: 8:30 to 12:00
We will be happy to be at your service, at the Private Banking branch at 076-8095030 during the hours listed above,
and at the Bank's call center at * 5727 Sundays-Thursdays from 8:30 to 16:30 and Fridays from 8:30 to 13:00
IBAN details requirement regarding incoming payments outside of Israel
The Bank of Israel updated its Supervisor's directive No. 411.
In light of this update, as of March 31st, 2020, it is required that any incoming payment from abroad to the client's account with the Bank will include the IBAN details of the client's account. In the period between the above mentioned date and April 30th, 2020, the Bank will accept all incoming payments and the client's account will be credited, subject to the Bank's procedures.
As of May 1st, 2020, the Bank will not enable incoming payments from abroad without an IBAN details (except in unique circumstances).
Attention: Customers who have received notification of the sale of their securities activity to "Meitav Dash Trade Ltd."
As of February 16, 2018, please visit the Meitav Dash website for information about your securities.
Customers trading via Ordernet should log in the website using the same username and password.
Customers trading via the Bank of Jerusalem app are required to download the Meitav Dash app from the app store.
For additional information, please call 03-7903555 or contact trade@meitavdash.co.il