Bank of Jerusalem invests significant effort, using the most advanced technologies, to offer you a range of online services, view information and conduct transactions in your personal account - simply, conveniently and safely.
The green address line indication is only available for secure pages (https://), and is only available in the following browsers:
Internet Explorer 7 or higher
Mozilla Firefox 3 or higher
- state-of-the-art technology– Bank of Jerusalem uses a range of advanced technology to identify any intrusion attempt by unauthorized users.
- Data encryption – information transmitted from your PC to the bank's computers (and vice versa) is encrypted to prevent eavesdropping by any unauthorized person.
- Complex security – the Bank's database is not directly connected to the internet, and access to data is protected by complex security systems.
- Automatic disconnect – if you have logged in to the bank's online service, and the system noticed you have been inactive for 20 minutes - you will be automatically disconnected from the service. Objective: Prevent any unauthorized activity in your account.
- Continuous security – the Bank of Jerusalem website operates under continuous security scrutiny by a team of bank employees as well as an external team specialized in information security - to identify in real time any unauthorized intrusion attempt into your account and to provide you with a safe and fun web surfing experience.
- Current updates – information security teams at the bank constantly strive to update and upgrade the bank's information security systems, in line with changing online threats.
- Make sure you verify the bank website immediately upon accessing it. The URL of the Bank of Jerusalem website for transactions in your personal account is:http://www.bankjerusalem.co.il/
- You should verify the following in order to make sure the service is secure and you have accessed the Bank of Jerusalem website - and not a similar site:
- In order to be sure you are using the official bank website, and not
similar one, avoid accessing the website via links or emails received from an unfamiliar or doubtful source.
- For your convenience, the bank website displays the date and time of your last login to the online service. This allows you to verify this information - and that no one has accessed your account without your knowledge.
- Are you done using the wide range of service available to you at the Bank of Jerusalem website? Make sure you disconnect from the service by clicking the Logout button, located above the toolbar at the top of the page.
Protecting your PC
Important to know:
Safekeeping and updating your personal password
Upon completing your enrollment with Bank of Jerusalem's online service, you will receive your initial personal password. Within 30 days after receiving your password, you should login to the bank website and replace the initial password with a new one - known only to you.
- Should you not login to the online service within 180 days from replacing your password - the password will be automatically blocked. To release a blocked password, use the "Restore password" service on the website, or contact our Technical Support Help Desk on 076-8096666.
- We at Bank of Jerusalem recommend choosing a special, complex password - which another person would find hard to guess. Your personal password may be composed of six or more characters, including at least two English letters and two digits. To get a robust, high-quality password, we recommend using special characters, such as @, $ or !
- The new password should not contain any personal information which others may know, such as name, surname, birthday, ID number, bank account number, any simple sequence of digits etc.
- If you enter a wrong password five times in a row, the service will be blocked. To remove such blocking, restore your password using the website or our Technical Support Help Desk.
- Do not write your personal password on any note or paper kept in a visible place.
- To ensure your security, replace your password once every 180 days.
- We recommend that you DO NOT use any computer software for automatically saving passwords.
- Do not provide your personal password to any one - not even your spouse, friends or relatives. Even if you get a request, by email or telephone, from someone claiming to be a "Bank of Jerusalem representative" - do not give out your password under any circumstances.
- Do not send any confidential account information by email, such as account number, username, password or credit card number.
- In any case of suspected unauthorized use of your account - inform the bank immediately in any way that is convenient to you: